Not public, not social
Entries are for the invited care team. They are not published, indexed, or shared outside the people your family allows.
Privacy & access
Privacy for a family-controlled care record
JackDocs keeps day-to-day care details in a private, family-controlled care record so the right caregivers can help without making anything public.
Admins decide access
Admins decide who can join, which child records they can access, and whether they can edit care or only read it.
Device-level notifications
Medication alerts and reminders are controlled per device/browser, so a phone can opt in or out without changing the whole family record.
Built for export later
Care entries are structured so the family can review, report, and export useful history as the product grows.
Owner can delete everything
The account owner can permanently delete the whole household from Care setup → Household. That requires typing the household name, re-entering their password, and clicking a confirmation link in email. After that, all care data is gone and the family must start over.
Caregiver access
Roles are intentionally simple
The point is speed and safety: the right people can help, without every person getting admin-level control.
Admin
Can invite caregivers, manage roles, update settings, and log or edit care records.
Care team
Can log care, review history, and help keep medication/feed/measurement records current.
View-only
Can read the record and stay informed without changing care history or device settings.
Plain answers
Privacy FAQ
Is the care record public?
No. Care records are only for signed-in users your family has invited or created.
Who controls sharing?
Admins control invitations, roles, and which recipients each user can access.
Are notifications shared across every phone?
No. Each person enables or disables push on their own device/browser. Care team and view-only members control their own devices independently of the household admin.
Is this legal or medical advice?
No. JackDocs is a documentation tool for families and caregivers, not a replacement for clinicians or emergency care.
How do we delete our account?
The account owner opens Care setup → Household → Delete household, confirms with the household name and password, then clicks the link we email them and types DELETE FOREVER. That permanently erases the household. There is no recovery.