User guide

How to use JackDocs

JackDocs is a shared care log for your family. You write down meds, feeds, diapers, notes, appointments, and other care tasks. Everyone on your care team can see the same information. This page uses plain words and short steps.

The short version: open JackDocs, sign in, and log care as it happens. A dose, a feed, a diaper change, or a note becomes a time-stamped entry on your child’s timeline. If the internet drops, keep logging. JackDocs saves on your device first, then sends the updates when you are back online.

Where to open it: use the JackDocs phone or tablet app when you have it, or open jackdocs.com in a browser. Same account. Same care record.

Getting started

JackDocs home screen with meds and care tasks (demo data)
  1. Create your family account on Sign up. You become the first admin.
  2. Sign in with your email and password.
  3. Add the person you care for (called a care recipient) in Settings or the admin / shared-care area.
  4. Add their medications and usual doses.
  5. Invite other caregivers when you are ready.
Setup tip: Keep a tablet near the care area if that helps your household. Use phones when you are out. Put a lock screen on family devices so visitors cannot open care logs.

What you see after sign-in

  • Home (Dashboard) — what is due now, quick log buttons, recent care.
  • Calendar — appointments and repeating care tasks (not med doses).
  • History — the full timeline of what was logged.
  • Supplies — stock counts and low-supply warnings (if you use them).
  • Settings — your login, notifications, and (for admins) shared care setup.

Fastest way to log something

On Home, tap the big + button. Choose what you are logging (medication, feeding, diaper, mood, note, and so on). Fill in only what you need, then save.

If you set up quick meds or quick feeds, one tap can log the usual dose or amount with almost no typing.

Medications

Medication reminders with Log dose on the JackDocs home screen (demo data)

Admins keep a list of medications under Settings (or Shared care). Each med has a name, usual dose, and how it is given (by mouth, tube, and so on).

Two simple schedules

  • Same times every day (for example 8:00, 2:00, 8:00) → choose At set times.
  • Every so often (for example every 6 hours, or every 2 days) → choose On an interval.

Each medication uses one of the two. Reminders show on Home under Medication reminders.

When a dose is due

  1. Open Home.
  2. Find the med under Medication reminders.
  3. Tap Log dose now.
  4. Confirm the amount if asked, then save.

You can also Snooze or Dismiss a reminder when that matches what your care team told you to do.

Good to know: an interval reminder starts after the first dose is logged. Until then, JackDocs does not know when the last dose was.

Early dose warning

If you try to log a dose earlier than expected, JackDocs asks you to confirm. That is a safety check against double-dosing. You can still save if you mean it.

How many doses are left

Optional: set doses on hand. JackDocs counts down when you log a dose, and can show a refill warning when stock is low.

Feeding

Care history timeline in JackDocs (demo data)

Choose the feed type that matches real life:

  • Bolus — a set amount given over a short time (bottle, syringe, gravity).
  • Continuous — a pump running for a longer time. Start it, leave it running, then stop it and enter the pump total if needed.
  • Oral — by mouth, with notes and optional amount.

Water flushes can be logged separately. Common feeds can be saved as one-tap quick feeds. A daily volume goal is only a progress helper for your household — always follow your care team’s plan.

Calendar & care tasks

JackDocs calendar with appointments and care tasks (demo data)

Use Calendar for things that are not a medication dose: doctor visits, therapy, order supplies, tube changes, and other repeating chores.

  • Upcoming — what is next, including late items.
  • Month — a month view; tap a day to see that day’s list.

When something is due

  • Complete — mark it done.
  • Remind tomorrow — push it one day.
  • Reschedule — pick a new date.

Due calendar items can also show on Home so you do not have to open Calendar first. Bigger edits (title, notes, repeat rules) live on the Calendar screens.

Simple rule: meds = Home med lists. Appointments and chores = Calendar.

Show JackDocs on your phone calendar

In Settings → Calendar you can create a private calendar link (and QR code) for Apple Calendar, Google Calendar, or Outlook. It is read-only. Change things in JackDocs; your phone calendar only displays them. You can turn the link off anytime.

History & supplies

History is the full list of what was logged — meds, feeds, diapers, notes, and more. Use filters when you need to find one kind of entry. Edit or delete only when you mean to; JackDocs does not erase care quietly.

Supplies (if your household uses it) tracks stock and low counts so you can reorder before you run out.

Offline, sync, and live updates

Look at the small status pill near the top of the app. It tells you if care is fully saved right now.

  • Synced (green) — connected and up to date.
  • Checking (gray) — still confirming the connection.
  • Offline or N pending (amber) — saved on this device; waiting to send.
  • Syncing (teal) — sending saved items now.
  • Sync error (red) — something did not send; try again when you have a better connection.
  1. If you lose signal, keep logging.
  2. Do not force-close the app right away if items are still pending.
  3. When you are back online, wait for Synced.
  4. On another phone or tablet, wait a moment after someone else logs a dose — Home updates live when the connection is good.
Important: “Wi‑Fi connected” is not always enough. If the status says Offline, trust that. Keep logging, then wait for Synced when service returns.

Caregivers & roles

JackDocs settings for account and care-team access (demo data)

Care is a team job. Invite people with the access they need — no more, no less.

Invite someone

  1. Open Shared care / admin tools (admins only).
  2. Create an invite and choose a role.
  3. Choose which care recipients they can see.
  4. Send them the invite link. They set their own password.

Roles in plain words

  • Admin — can change shared setup (meds, people, invites) and log care.
  • Caregiver — can log and edit care for the people they are assigned.
  • Read only — can view, but cannot change entries.

Extra sign-in protection (optional)

Each person can turn on two-step sign-in in Settings if they want. It is optional. Scan a QR code with an authenticator app, confirm a 6-digit code, and keep the backup codes somewhere safe.

Doctor reports

Doctor visit report screen in JackDocs (demo data)

Before a visit, open Report, pick the person and date range, then print or save as PDF.

  • Medication summary — given vs planned
  • Feeding totals
  • Diaper patterns
  • Journal notes
  • Latest growth numbers, when logged
Best habit: log in the moment, not from memory later. Quick Entry and one-tap buttons exist so the report stays trustworthy weeks later.

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