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Guides and settings

Common questions

Quick answers

How do I log a medication?

Open Home. Tap the due med, or tap +, choose Medication, pick the med, confirm the dose, and save.

What if the internet is out?

Keep logging. JackDocs saves on your device. When you are back online, wait until the status says Synced.

What do the status colors mean?

Green Synced means up to date. Amber Offline or pending means saved here but not sent yet. Gray Checking means still confirming. Red means something failed to send.

How do I invite a caregiver?

An admin opens Shared care setup, creates an invite, chooses a role, and sends the link. That person sets their own password.

Where do appointments go?

Use Calendar for doctor visits and repeating chores. Keep medication doses on the Home med lists.

How do I make a doctor report?

Open Report, choose the person and date range, then print or save as PDF.

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These open the full how-to page at the right section.

Just for you

My settings

Your email, password, optional two-step sign-in, calendar link, and this device’s notification permission.

Shared with the care team

Shared care (admins)

People you care for, medications, feeding setup, calendar tasks, and who is on the team. Only admins can change these.